This accessibility statement applies to content published by CCGANI’s Content Management System on the childrenscourtguardianagencyni.co.uk domain.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)


We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible. 

  • older PDF documents are not fully accessible to screen reader software
  • videos do not currently contain captions or audio descriptions
  • some focused links do not make sense without surrounding context
  • some pages contain text which is not as simple as possible to understand

Feedback and contact information

If you need information on this website in a different format contact us and tell us what information you need and what format you need.  You can contact us by:
Email: admin@childrenscourtguardianagencyni.co.uk
Call: 0300 555 0102


Please include the following in your request:

  • The web address (URL) of the content
  • Your name and how we can contact you
  • The format you need


We will consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We’re always looking to improve accessibility of this website.  If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
Email: admin@childrenscourtguardianagencyni.co.uk
Call: 0300 555 0102

 

Contacting us by phone

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.
Contact: 18001 0300 555 0102

Enforcement procedure

The Equality Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the accessibility regulations). If you are not happy with our response, contact the Equality Commission for Northern Ireland.

Technical information about this website’s accessibility

CCGANI is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Disproportionate Burden

We are not claiming disproportionate burden for this website.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions-live). We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 26 August 2024.

This statement will be reviewed and updated on an ongoing basis.